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Susan became the Vice President of Patient Care Services and Chief Nursing Officer at Western Missouri Medical Center in November 2011. She was named Interim President and Chief Executive Officer by the Board of Trustees in February 2013.
With more than 25 years of progressive experience leading and transitioning healthcare organizations, Susan has served in a variety of leadership capacities. Most notably, she served as Senior Clinical Strategist at Cerner Corporation in Kansas City, MO; Chief Nursing Officer at Centerpoint Medical Center (HCA) in Independence, MO; and Chief Nursing Officer at Menorah Medical Center (HCA) in Overland Park, KS.
Susan earned her Bachelor of Science in Nursing at Rockhurst University in Kansas City, MO, and her Master’s in Health Care Administration and Master’s in Business Administration from Webster University in Kansas City, MO.
Terri became WMMC's Vice President of Financial Services/Chief Financial Officer in March 2012.
With more than 30 years of progressive experience in the financial industry, Terri has served in a variety of leadership capacities. Most notably, she served as Director of Accounting at WMMC since 2000; Manager at Wilson, Toellner & Associates, P.C. in Sedalia, MO; and Internal Auditor at Sarah Bush Lincoln Health Center, a 200-bed health system in Mattoon, IL.
Terri earned her Bachelor of Science in Business Administration with an Accounting Emphasis from Morningside College in Sioux City, IA. She is a Certified Public Accountant; fellow of the Healthcare Financial Management Association; and a member of the American Institute of Certified Public Accountants and Missouri Society of Certified Public Accountants.
Mike joined WMMC as the Vice President of Clinical Services/Chief Operating Officer in April 2012.
He brings with him over 25 years of leadership experience in healthcare. Most notably, Mike served as Vice President of Operations for Henry County Hospital, a 107-bed acute care facility in New Castle, IN, for 12 years; Pharmacy Systems Manager for Cardinal Health in New Castle, IN; and Manager of Customer Services Information Technology for Owen Healthcare in Houston, TX.
Mike earned his Master of Science in Business Administration from St. Francis Graduate School of Business in Ft. Wayne, IN. He received his Bachelor of Science in Pharmacy from Butler University in Indianapolis, IN, and his Bachelor of Arts in Biological Sciences from Indiana University in Bloomington, IN. He is a member of the American College of Healthcare Executives.
Jennifer became Director of Quality/Risk Management in 2005. She earned her Bachelor’s of Science in Nursing from the University of Central Arkansas in 1995.
Her clinical experience in nursing centered on cardiac and critical care nursing. She entered the quality sector of healthcare in 2001, working as the Quality Care Coordinator at Conway Regional Medical Center. Jennifer advanced into the role of Performance Improvement Manager in 2004. She became a Certified Professional in Healthcare Quality in 2004 and earned her Master’s Degree in Healthcare Administration from the University of Arkansas at Little Rock in 2005. She is a member of the National Association for Healthcare Quality and the American College of Healthcare Executives.
Dennis received a BSBA degree from Central Missouri State University in Warrensburg, Missouri with a Major in Personnel Administration. His experience includes Patient Accounts Clerk and Personnel Clerk for Lafayette Regional Health Center in Lexington, Missouri.
Dennis has served the Medical Center as Director of Human Resources since December, 1985. He has served the community as Board President of Warrensburg Day Care and is a former member of the Board of Directors of the Warrensburg Area Chamber of Commerce.
Carol earned her Associates degree in nursing from William Raney Harper College in 1982. She began working at Western Missouri Medical Center that same year as a staff nurse.
Since that time she has held a variety of positions at the Medical Center including Director of Surgical Services, Patient Care Supervisor, Infection Control/Safety Coordinator, Clinical Information Systems Analyst, and in 1998 was selected as the Director of Information Systems. Carol received a Bachelor of Science Degree in Information Technology from the University of Phoenix in 2004. She is a member of Health Information Management Systems Society (HIMSS) and Information Systems Audit and Control Association (ISACA).